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Complaints & Feedback

A clear route for concerns and feedback.

Use this page to submit a complaint, concern or feedback. Please include relevant facts, dates and contact details.

Process

How complaints and feedback are handled.

01

Submit

Send your concern with enough detail for review.

02

Acknowledge

iPivot will acknowledge receipt through the official communication channel.

03

Review

The matter will be routed internally for assessment and follow-up.

04

Respond

A response will be provided once the review is complete.

Official Channel

Tell us what happened.

You may also contact iPivot at rmo@ipivot.asia.

Enquiry

Submit complaint or feedback

Please include the relevant background, people involved, date and preferred follow-up channel.

Online submissions are being prepared.

Please contact iPivot at rmo@ipivot.asia for current enquiries.

Wealth should be used for two main purposes. One: for the generation of greater wealth. Two: part of your wealth should be applied to the betterment of mankind.

Robert KuokBusiness leader and philanthropist
Malaysia perspective